Marketing is an essential business activity, largely dependent on the collection of personal data belonging to customers and clients. In recent years, the rules protecting that data have been significantly enhanced and the penalties and costs for misapplying those rules can be severely damaging or even potentially ruinous.
This highly practical half-day course will explain how GDPR and PECR place limitations on how you can use personal information for marketing purposes. Our expert presenter will explain the steps you need to take and measures that must be put in place to ensure your marketing strategies are compliant with the law.
The course is illustrated with real-world cases and will provide opportunities to get answers to your own issues and questions.
The course will answer the following questions...
- How does GDPR and PECR apply to UK marketers after Brexit?
- What powers does the Information Commissioner have to enforce against businesses that break data protection rules with their marketing practices?
- How high could the penalties be for your business?
- Controllers v processors: who is responsible for what?
- How does the law apply when working with partners overseas?
- How do the core data protection principles apply to marketing practices?
- What should be included in your privacy notices?
- What legal basis can be used for using personal data for marketing purposes?
- How important is ‘consent’ for marketing to existing or prospective customers?
- What records and documents do you need to keep as evidence of compliance?
- What tools are available to help you demonstrate full accountability?
- What rights do the people to whom you send marketing materials have with regard to their personal data?
- How much information must you give to people who demand access to their personal data held by you?
- What are the rules regarding sharing personal data with third parties?
- What are the risks inherent in transferring data to another country?
- What measures must you put in place when transferring personal data to another country?
- How are the rules for marketing business-to-business and business-to-consumer different?
- What additional rights are conferred by the Privacy and Electronic Communications Regulations?
- Who can you send marketing emails to and who can you not email with promotional messages?
- What restrictions are in place on making marketing telephone calls?
- What consideration do you need to give to personal data use when using social media marketing tools?
- What does the law say about using cookies and advertising technologies?
- What powers and sanctions are available to the Information Commissioner?
- How may enforcement actions change the way you carry out your marketing activities?
Anyone involved in the marketing operations or responsible for the collection or use of personal data or database systems that may be used for marketing. It will also benefit anyone responsible for GDPR/PECR compliance or in a senior role with responsibility for compliance.
