An Introduction to Credit Control
Classroom: £289 +VAT per person
Having an effective credit control function is essential, as slow payment and bad debts can have a serious impact on the profitability of your business. For your business to be commercially successful, it is absolutely vital that you maintain a healthy cash flow and that your customers pay you on time and in full.
This highly practical full-day course will guide you through the essentials of credit control and will help you understand exactly what should be implemented to ensure your credit control operation is successful. It will explain key principles of credit control and provide you with an awareness of credit control methods and techniques. This course will give you a clear understanding of the credit management process and increase your confidence when dealing with credit control matters.
The knowledge gained on the course will equip you with the skills necessary to communicate with and obtain monies from late payers and ultimately run an effective and successful credit control operation.
“Barry was an excellent presenter. I thoroughly enjoyed the course and have come away with some excellent ideas and techniques.”
“Well-presented and informative course, presented in a light-hearted manner, making it much more interesting.”
“This is my first credit control course and I have found it very informative. I will definitely be taking Barry's points and applying them back in the office.”
“Has given us a lot to think about and change the way we do things.”
“The presenter was clear, concise, engaging and related to the audience. Content was very helpful and updated in accordance with recent changes in law.”
The course covers the following topic areas:
Barry has held a variety of line management positions in Customer Services and Credit Control and he now runs his own successful independent Credit Management Consultancy. He also has extensive experience of delivering training courses on all aspects of credit control. He is a Fellow of the Institute of Credit Management (FICM) and a Fellow of the Institute of Consulting (FCMC).