Highly practical and engaging Credit Control training...
At UK Training, we are fortunate to have Barry Durman on our team of presenters. Barry is a knowledgeable, experienced presenter with an easy to understand, approachable and interactive delivery style.
Having held a variety of line management positions in Customer Services and Credit Control, Barry now runs his own successful independent Credit Management Consultancy. He also has extensive experience of delivering training courses on all aspects of credit control as well as being a Fellow of both the Institute of Credit Management (FICM) and Institute of Consulting (FCMC).
You can benefit from Barry's impressive knowledge and experience...
Slow payment and bad debts can have a serious effect on a company's cash flow and profitability - which in the current challenging economic climate, is more important than ever. To help your credit control team, Barry delivers a practical one-day course, Credit Control - The Essential Guide which will...
- Guide you through the key principles of credit control
- Help you understand what processes should be in place to ensure credit control is a success
- Provide the best methods and techniques to use when communicating with debtors
- Discuss the key issues credit control teams are facing and what can be done to overcome them
Barry uses examples to bring the subject to life and make the day engaging and interesting. You will learn skills and gain the confidence required to communicate with and obtain monies from late payers, which is vital to running an effective and successful credit control operation. Whether you are new to credit control or someone more experienced and looking for a refresher, you will benefit from this practical day.
What do delegates say?
Here is just a small selection of some of the excellent delegate feedback...
"Barry was inspiring and a great source of knowledge. I found this course a great help and will be using the many new skills learnt in practice tomorrow at work." Finance Specialist
"I have learnt new things after doing credit control for 25+ years." Credit and Collections Coordinator
"I really enjoyed the content and presentation - I have come across new ideas and approaches. I found Barry very approachable and inclusive ." Accounts Assistant
"The presenter was clear, concise, engaging and related to the audience. The content was very helpful and updated in accordance with recent changes in law.’" Credit Controller
When can you join Barry?
Barry also presents Credit Control - Telephone Collection Techniques which receives the same outstanding feedback.