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Course terms and conditions

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The Terms and Conditions set out below and our Privacy Policy together constitute the legal agreement between you and UK Training (Worldwide) Limited relating to the provision of training courses.

Acceptance of booking and invoicing

UK Training (Worldwide) Limited has the right to not accept a booking.

If a booking request is made using the UK Training (Worldwide) Limited website, you will receive an automatic email confirming we have received your booking request. All bookings are subject to availability.

A booking should only be deemed to be accepted when UK Training (Worldwide) Limited issues an invoice in respect of the booking.

Course fee and payment

The fee to attend a course must be paid in full before the date of the course.

UK Training (Worldwide) Limited has the right to refuse an attendee entry to the presentation if the course fee is not paid before the date of the course.

Cancellations

The customer must advise UK Training (Worldwide) Limited of a cancellation in writing.

If a customer does not advise of a cancellation in writing before the date of the course presentation, the full course fee will be payable.

If a customer cancels a booking 14 calendar days or more before the date of the course, 30% of the course fee will still be payable.

If a customer cancels a booking less than 14 calendar days before the date of the course,100% of the course fee will be payable.

SME Brexit Support Fund: Please note, we are unable to cancel and issue refunds for bookings which have been paid for after receiving a quote under the SME Brexit Support Fund. If you are unable to attend a course, please contact us to discuss transfer options.

Transfers

If a delegate can no longer attend a course date, they can nominate another person to attend the same course date in their place. This will incur no charge.

If a delegate can no longer attend, they can be transferred to another presentation at no extra cost if they advise us 14 calendar days or more before the course date. 

If a delegate can no longer attend and they advise us less than 14 calendar days before the course date, 100% of the course fee will be payable.

Cancelled courses

UK Training (Worldwide) Limited has the right to cancel a course presentation after acceptance of nominations. In this event UK Training (Worldwide) Limited will reimburse in full any course fees paid and UK Training (Worldwide) Limited’s liability will be limited to the value of the course fees paid.

In-house - Cancellations

If the client chooses to cancel an in-house course 7 calendar days or less before the course date - 40% of the agreed course fee is due, plus any non-refundable expenses or development costs already incurred by the presenter.

If the client chooses to cancel an in-house course 30 calendar days or less before the course date - 20% of the agreed course fee is due, plus any non-refundable expenses or development costs already incurred by the presenter.

If the client chooses to cancel an in-house course more than 30 calendar days before the course date - any non-refundable expenses or development costs already incurred by the presenter are due.

Personal data

Any personal data supplied by the customer can be processed by UK Training (Worldwide) Limited on the legal bases and for the purposes set out in the Privacy Policy, which is freely available here: https://www.uktraining.com/privacy


Course feedback from our delegates

The presenter was very knowledgeable, spoke very clearly and talked in great detail about all the covered subjects.  I enjoyed the course and have some great knowledge to take away and apply to my day job.

The Essentials of UK Payroll Processing

Payroll & Management Information Support - Selwood Housing Group

This course was fantastic and particularly well presented. The presenter’s knowledge and experience was refreshing and interesting, making the course very enjoyable and extremely beneficial.

UK VAT and International Trade

Group Assistant Accountant - IFS UK Ltd

This is a fantastic course.  The presenter is truly outstanding, location is superb and the course is run at the right level and pace.  Thank you.  I will be back.

The Essentials of UK VAT

Director of Finance & HR - V&A Museum

The presenter made the course fun and interesting and kept me captivated throughout.  I really feel like I have learnt a lot today and the knowledge will stay with me.

The Essentials of UK VAT

Finance Assistant - Seco Tools UK Limited

Presenter was very good - he made a dry subject interesting. This is one of the most useful courses I have been on.  It was good value for money and I would recommend to others.

A Complete Guide to FRS 102

Group Accountant - Helical Bar Plc

Excellent coverage of a huge subject in a very short time.  Available resources are much appreciated.  Perfect location for stations and facilities - light and warm premises with good amenities and plenty of refreshments.

The Role of a Company Secretary

Group Financial Controller - Laura Ashley Limited

Best course I have attended.  Very knowledgeable and approachable presenter in a relaxed and friendly atmosphere.

A Practical Guide to the P11D and Expenses & Benefits

Management Accountant - Aralon Advisory Services

Very interesting and informative course. I am feeling empowered and motivated in my role. Excellent guidance. Thank you.

Credit Control: Effective Telephone Collection Techniques

Credit Controller - The Association of International Accountants

I got some really good ideas for improvement, especially how to step up from being a minute taker to being an advisor. The course was full of great tips and the presenter gave a lot of advice from past roles which was really useful.

The Company Secretary in the Boardroom

Company Secretary - Rightmove Plc

Great course - I really enjoyed it.  The presenter took the time to help me with my understanding, which in turn gave me confidence to take part.

The Principles of Financial Accounting

Project Accountant - Blue Rubicon Limited

Tutor was amazing -  knew everything and was really friendly. Made everything simple and easy to understand. 

VAT for Charities

Finance Manager - Chartered Quality Institute

I really liked Paul's presentation style. Calm, collected, clear and concise.  He is very well informed and very personable.  Paul also gave examples of interesting cases and helped put the training material into context.

The Essentials of Employment Law

Recruiter - Lee Coleman Recruitment

Extremely well prepared notes and structured guidance to allow me to implement the changes. Best I've ever seen. I was engaged throughout the day.

A Complete Guide to FRS 102

Finance Director - Samson Materials Handling Limited

I thought it was absolutely brilliant. An excellent presentation in the comfort of my own office without having to travel to London.  I am really impressed.

UK VAT and International Trade

Financial Controller - Woodfield Systems Limited

Excellent presenter - engaging, interesting and fun.  He made a potentially dry subject memorable and fascinating.

The Role of a Company Secretary

Group Finance Manager - Eteach UK Limited

Kate was fantastic - so knowledgeable and professional.  One of the best courses I have attended.

A Practical Guide to the P11D and Expenses & Benefits

Assistant Accountant - J N Bentley Limited

I thought the course was engaging, informative and included a lot of simple improvements which can dramatically improve our work.

Credit Control: Effective Telephone Collection Techniques

Assistant Finance Manager - Meon Valley Travel Group

Brilliantly delivered.  Made a complicated subject understandable and at times amusing.  Thoroughly covered all relevant subjects.  Thank you.

The Role of a Company Secretary

Office Manager - Regional Building Control Limited

UK Training courses are always good value for money. All the essential information, imparted with excellent notes provided. 

Making Tax Digital

Director - Socorro Management Services Limited

The best VAT session I have attended. Content delivered very well by an extremely knowledgeable and engaging presenter. I have left the session with a broader understanding of VAT. Thank you.

The Essentials of UK VAT

Accounts Senior - Rayner Essex LLP

COVID procedures were very good - couldn't have done any more. 

The Essentials of UK Payroll Processing

Payroll Manager - Right Choice Insurance Brokers Ltd

The online format worked really well.  The presentation flowed and provided enough detail for me to be able to help my company ensure we are compliant with required documentation and to prevent any errors when submitting customs declarations.

Import & Export Practice and Procedures

Regional Controller UK - Unifrax Ltd

I found this course really interesting and useful. The theory is explained really well. The course presenters had a good rapport and delivered a potentially dry subject in an interesting way with interesting scenarios to support the application of the theory.

UK VAT and International Trade

Tax & Compliance Accountant - Unipart Group Ltd

Excellent delivery and great format. This has really helped me understand how Brexit will impact my role - you have given me useful links and documentation that will support the changes so thank you!

Brexit: EU Imports & Exports in 2021

Inventory Control Purchasing Envoy - IESA

Very slick delivery; platform worked perfectly.  The main presenter Kate was excellent (clear, knowledgeable, amiable), and IT support David very efficient in support of Kate's delivery.

The Essentials of UK Payroll Processing

R&D Director - Belzona Polymerics Ltd

Thank you so much for providing this course. I have wanted to attend the payroll update for a number of years so it was great to be able to join the course online. The presenter was excellent and I feel far more confident - being able to ask questions was especially helpful. I have no doubt I will be attending more of your courses in the future and would recommend them to anyone.

Payroll: The Essential Update

Assistant Accountant - Cooke & Arkwright

One of the best courses I've attended in a long time. Excellent presenters, well structured and delivered. I feel like I learned and took away a lot. It was very engaging which helped with the learning and retaining of information. I don't think anything was lost delivering remotely which is testament to David. My first class with UK Training, and will look to book more, genuinely delighted with the quality and standard of the course.

The Role of a Company Director

Chief Operating Officer - Denis O Brown & Associates Ltd

Testimonials